RETURN POLICY
Last updated October 26, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
To return an item, place the item securely in its original packaging and Customers need a return authorization code along with proof of purchase of the item., then mail your return to the following address:
Customer will receive return address upon approval of return request.
Attn: Returns
Return Address provided upon return request approval per terms of service and return policy.
warehouse, 82001
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● We have multiple warehouse location to streamline the return process in the USA and China, return address will be provided per the warehouse location the item was shipped from.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
844-982-1160
info@ennishaus1969.com